Privacy Policy

THYS LTD

Last Updated: 02 January 2025

1. Introduction

THYS LTD ("we", "our", or "us") is committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, request our IT services, or use our import/export solutions.

2. Data Controller

Company name: THYS LTD
Registered address: 20 Wenlock Road London N1 7GU, London, N1 7GU, Royaume-Uni
Email: contact@thysltd.com
Phone: +44 7488870008
Company number: 15752230

3. Personal Data We Collect

We may collect and process the following types of personal data:

• Identity Data (full name, company name)

• Contact Data (email address, phone number, postal address)

• Transaction Data (orders, invoices, payments)

• Technical Data (IP address, browser type, device info, usage data, cookies)

• Communication Data (messages via contact forms, email exchanges)

4. How We Use Your Data

We process your personal data for the following purposes:

• To respond to enquiries and provide requested services

• To issue quotes and process orders for IT services or import/export products

• To manage customer relationships and provide support

• To comply with our legal and regulatory obligations

• To improve our website, services, and customer experience

• For marketing purposes (with your explicit consent)

5. Legal Bases for Processing

• Performance of a contract or pre-contractual obligations

• Your consent (for marketing, cookies, etc.)

• Our legitimate interests (e.g., improving services, fraud prevention)

• Compliance with legal obligations (e.g., accounting, tax, compliance)

6. Data Retention

We retain personal data only as long as necessary:

• For the duration of our business relationship

• Up to 6 years for accounting and tax purposes (as required by UK law)

• Up to 3 years after last contact for marketing prospects (unless consent is withdrawn)

7. Data Sharing

We may share your data with:

• Internal teams of THYS LTD

• Service providers (e.g., IT hosting, payment processors, subcontractors)

• HMRC, regulators, or law enforcement agencies (if legally required)

8. International Transfers

If data is transferred outside the UK, we ensure appropriate safeguards are in place (Standard Contractual Clauses, UK IDTA, or adequacy decisions).

9. Your Rights

You have the following rights under UK GDPR:

• Access to your data

• Rectification of inaccurate data

• Erasure of your data ("right to be forgotten")

• Restriction of processing

• Data portability

• Objection to processing

• Withdraw consent at any time

To exercise your rights, contact us at contact@thysltd.com or by post to our registered office.

If you believe your rights have been violated, you can file a complaint with the Information Commissioner's Office (ICO).

10. Cookies

We use cookies to personalise content, provide social media features, and analyse traffic. You can accept or refuse cookies via our banner or browser settings. Please refer to our Cookie Policy for more details.

11. Data Security

We use appropriate technical and organisational security measures to protect your data from loss, misuse, and unauthorised access.

12. Updates to This Policy

This Privacy Policy may be updated from time to time. The latest version is always available on our website.